| 412-277-4443 (8am to 3pm est) | NZ Designs Inc

Production/Shipping Times

Production time:
The time I need to prepare an order for shipping varies. Please feel free to give me a call for the most up to date production times! 412-277-4443

2 and 3 Post Rails: 1-5 Days

Custom Rails: 2-5 Days

Grab Rails and Single Posts: 1-3 Days

Customs and import taxes:
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Payment options

Secure options:
Credit/Debit Card Terminal (Payezzy by First Data)

Returns & exchanges

I gladly accept returns and exchanges for Grab Rails and Single Post Rails

Contact me within: 14 days of delivery.
Ship items back within: 30 days of delivery

I DO NOT accept returns on 2 post, 3 post or custom rail orders.

I work closely with customers to get the correct measurements. The customer is ultimately responsible for the accuracy of measurements. If you receive your rail and it does not fit, please reach out to me. I can work with you to correct it.

If there is an error in the fabrication of the rail to an inch of accuracy, there is a possibility to receive a corrected part, free of charge.

I don’t accept cancellations on 2 post, 3 post and custom orders.
But please contact me if you have any problems with your order.

Conditions of return:

Buyers are responsible for return shipping costs. I do not refund the original shipping costs of the item, just the sale value of the item.

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